Large Healthcare Supplier Selects Bridgeline’s Celebros Search Solution to Power Their eCommerce Website
WOBURN, Mass. (Nov 20, 2020) Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of cloud-based AI search software, has announced a large US supplier of healthcare products has selected Celebros Search as their site search and merchandising solution for their online store.
The company, headquartered in California, has been serving the healthcare industry for over 80 years, providing products to patients in the healthcare industry, as well as working with physicians, medical groups, manufacturers, and insurance carriers. Their unique model combines quality health supplies, educational content, and customer-centric online experience.
The company was not satisfied with the native, out of the box, search that came with their eCommerce solution and sought out Celebros to improve the user experience on their website and improve the accuracy and comprehensiveness of their search results.
Celebros search offers Natural Language Processing (NLP) with machine learning and AI capabilities. This type of intelligent search understands user behavior to provide customers with accurate and relevant results and recommendations. In addition, Celebros Search offers many added features that help companies grow their online revenue by increasing average order value (AOV), driving conversion and increasing cross-sell and up-sell opportunities.
In addition, the Celebros AI engine uses advanced algorithms to map out the shopper’s online behavior for better search results. This technology helps boost sales by displaying products that spark potential clients' interest based on their online search behavior. According to Ari Kahn, CEO of Bridgeline, "Celebros just released a new and improved backend studio that makes it easier and quicker for our customers to make updates to their sites,” Mr. Kahn went on to add, “these upgrades are going to help our customers increase revenue on their eCommerce websites by increasing traffic, conversions and average order values ”.
About Bridgeline Digital
Bridgeline Digital, The Digital Engagement Company, helps customers maximize the performance of their omni-channel digital experience from websites and intranets to online stores and campaigns. Bridgeline’s Unbound platform is a Digital Experience Platform (DXP) that deeply integrates Web Content Management, eCommerce, Marketing Automation, Site Search, Authenticated Portals, Social Media Management, Translation, Locator Pages and Web Analytics to help the goal of assisting marketers to help organizations deliver digital experiences that attract, engage, nurture and convert their customers across all channels and streamline business operations. OrchestraCMS is the only content and digital experience platform built 100% native on Salesforce. OrchestraCMS helps Salesforce create digital experiences for their customers and partners; combining content with business data, processes and applications across multiply channels and device including Salesforce Communities, social media, portals, intranets, websites, applications and services. Celebros Search is a commerce oriented, site search product that provides for Natural Language Processing with artificial intelligence (AI) to present very relevant search results in seven languages. Headquartered in Woburn, MA., Bridgeline customers range from small- and medium-sized organizations to Fortune 1000 companies. To learn more, please visit www.bridgeline.com or call (800) 603-9936.
EVP of Marketing
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