Information Systems Associate

Woodbury, NY

If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities, and thrive on working in a fast-paced, exciting environment, then this opportunity with Bridgeline Digital is for you. Bridgeline Digital, The Digital Engagement Company™, and developer of the award-winning Unbound Platform, Celebros Search, Hawksearch, OrchestraCMS, and Woorank has an immediate opening for an Information Systems Associate.


As an Information Systems Associate at Bridgeline Digital, you’ll work in our Woodbury, NY office providing desktop and systems support, develop and execute information systems processes, participate in security and compliance activities, and improve operational efficiency through the use of technology. The ideal candidate will have excellent communications skills and experience in information systems for a software company.


  • Desktop support – procurement, provisioning, configuration, securing and support of company Mac and PC workstations and applications
  • Internal Systems Support – vendor management, administration, and integration of internal company systems
  • Information Security, Compliance, and Risk Management – assistance with company information security & compliance education and enforcement, assistance with compliance audits, assistance with customer risk assessments


  • Must be authorized to work in the United States on a permanent basis
  • 4-year college degree or equivalent work experience, preferably in a technical field such as computer science
  • 1-2+ years’ experience working in a helpdesk or information systems role
  • Experience with a support ticketing system (e.g. Zoho, ZenDesk, Freshdesk)
  • Excellent written and verbal communication skills (English), with the ability to explain complex technical problems to non-technical audiences

Bridgeline Digital Offers:

  • Competitive base salary and benefits, paid vacation and holidays, 401K, and more
  • A dynamic, open-minded company with great opportunities for personal development
  • Work with the newest development and digital engagement technologies · An organization where suggestions are encouraged, and your influence can be felt within the company and Bridgeline’s products
  • Professional development and career advancement opportunities
  • Inspiring, fast-paced, and flexible environment

Interested in joining our team?

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